Privacy policy

Last updated: 23 October 2026

This policy explains what Ask Bento collects, why, and where it goes. Ask Bento is made by Gene Arnold Consulting ("we"). If your company has a signed agreement with us, that agreement comes first where the two differ.

Signing in to the admin site with Google

The people who run Ask Bento for a company sign in to its admin site with their Google account. When you sign in, Google tells us your email address and that Google has confirmed it — nothing else. We do not see your password, your contacts, your files or your mail.

We use your email address only to decide whether you may sign in (each company keeps its own list of admins) and to record that you signed in: when, and from which internet address. That record stays on your company's Ask Bento server so its admins can see who has been in.

We do not sell this information, use it for advertising, or share it with anyone except as described here. Our use of information received from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements.

Using Ask Bento

• Your company's documents. Ask Bento reads only the folders and files your company shares with it, to answer questions. It does not change them, except where your company has given it permission to add entries to a specific file.
• Questions and answers. To answer, a question and the relevant passages from your company's documents are sent to Anthropic, the company whose AI model writes the answer. Anthropic does not use them to train its models.
• What is recorded. For questions asked in a Slack channel, your company's server keeps a record of the question, the answer, who asked and which documents were used, for 30 days, so admins can check why it answered as it did. Your company can switch this off. Direct messages with Ask Bento are never recorded.
• Web search. Off unless your company switches it on. When on, each search is recorded on your company's server.

This website's forms

When you sign up for the demo or ask us for information on askbento.ai, we receive what you type (your name, email address, company and message) and, for the demo, which demos you run and any feedback you give. It is sent to our sales team's private Slack channel at Planck Flow, who sell and support Ask Bento, so we can follow up with you about Ask Bento. Nothing else: it is not sold, not added to mailing lists and not used for advertising. Your browser remembers that you signed up so you are not asked again; clearing your browser's data for this site removes that. To have your details deleted, contact us.

Where it is kept

Each company's Ask Bento runs on its own server, hosted in the United States on Amazon Web Services, or on the company's own hardware. One company's information is never mixed with another's.

Keeping or deleting it

Records stay on your company's server and are deleted when your company stops using Ask Bento, or sooner on request. To ask what we hold about you, or to have it corrected or deleted, contact us.

Contact

Gene Arnold Consulting — gene@genearnold.ai

If we change this policy, we update the date at the top.